Last updated: 11 April 2026

1. Who We Are

This website is operated by Nexas Motors (“we”, “us”, “our”). Our website address is https://nexas.webserverlk.com. We sell curtain motors, tubular motors, and related accessories for the Australian market.

For any privacy-related enquiries, please contact us at [email].

2. Information We Collect

2.1 Account Registration

When you create an account on our site, we collect your name, email address, and any additional details you provide during registration. Account creation is available during checkout and via the My Account page.

2.2 Social Login

We offer the option to sign in or register using third-party social login providers (such as Google, Facebook, or other platforms). When you use social login, we receive basic profile information from the provider, which may include:

  • Your name
  • Email address
  • Profile picture
  • Unique account identifier

We do not receive or store your social media password. The information we receive depends on the provider and your privacy settings with that provider. We use this information solely to create and manage your account on our site. Please review the privacy policy of the relevant social login provider for details on how they handle your data.

2.3 Orders & Checkout

When you place an order, we collect the information necessary to process and fulfil it, including:

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number
  • Order details (products, quantities, pricing)

We also support guest checkout, so you may place an order without creating an account.

2.4 Payment Information

Payments are processed through PayHere, a third-party payment gateway. We do not store your credit card or bank account details on our servers. Payment data is transmitted directly to and handled by PayHere in accordance with their privacy policy and PCI-DSS requirements. Please refer to PayHere’s Privacy Policy for details on how they handle your payment information.

2.5 Contact Forms

When you submit a contact form on our site (powered by Contact Form 7), we collect the information you provide, such as your name, email address, and message content. This data is sent to us via email and is used solely to respond to your enquiry.

2.6 Automatically Collected Information

When you visit our website, our server and caching systems (LiteSpeed Cache) may automatically collect:

  • IP address
  • Browser type and version
  • Operating system
  • Referring URL
  • Pages visited and time spent
  • Date and time of access

This information is used for website security, performance optimisation, and to understand general usage patterns. It is not used to personally identify individual visitors.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Order processing: To process, fulfil, and ship your orders within Australia.
  • Customer communication: To send order confirmations, shipping updates, and respond to your enquiries.
  • Account management: To maintain your customer account, order history, and preferences.
  • Website improvement: To monitor site performance, fix issues, and enhance user experience.
  • Legal compliance: To comply with applicable laws, regulations, and legal obligations.

4. Cookies

Our website uses cookies to provide essential functionality:

  • Session cookies: Required for the shopping cart and checkout process to function.
  • Login cookies: If you log in, cookies are set to maintain your session. These last for two days, or two weeks if you select “Remember Me”.
  • WooCommerce cookies: Used to track cart contents and recently viewed products.
  • Google Analytics cookies: Used to distinguish users and sessions, track page views, and understand traffic sources. These cookies (e.g. _ga, _gid) are set by Google and typically expire between 24 hours and 2 years.
  • Social login cookies: When you use social login, session cookies may be set by the authentication provider to facilitate the sign-in process.
  • LiteSpeed Cache cookies: Used to serve cached pages for improved site speed and performance. These cookies do not contain personal data.

We use Google Analytics to understand how visitors interact with our website. Google Analytics sets cookies to collect information such as pages visited, time on site, and traffic sources. This data is aggregated and anonymous. You can learn more about how Google uses data at Google’s Partner Sites policy. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

We do not use third-party advertising cookies on this website.

5. Third-Party Services

We share your data with third parties only as necessary to operate our business:

  • PayHere: Payment processing. Receives billing details and payment information to process transactions securely.
  • Shipping carriers: Receive your name, shipping address, and phone number to deliver your orders across Australian states and territories.
  • Google Analytics: Receives anonymised usage data (pages visited, session duration, device type, geographic region) to help us understand how visitors use our site. Data is processed by Google. See Google’s Privacy Policy.
  • Social login providers: When you choose to sign in via a social platform (e.g. Google, Facebook), basic profile data is shared between the provider and our site to authenticate your identity. We do not share your order or browsing data with these providers.
  • Email services: Order notifications and enquiry responses are sent via our email system.

We do not sell, rent, or trade your personal information to any third parties for marketing purposes.

6. Data Retention

We retain your data for as long as necessary to fulfil the purposes outlined in this policy:

  • Order data: Retained for the duration required by Australian tax and business record-keeping laws (typically 5 years).
  • Account data: Retained for as long as your account is active. You may request account deletion at any time.
  • Contact form submissions: Retained for as long as necessary to resolve your enquiry, then deleted.
  • Server logs: Automatically purged on a rolling basis.

7. Data Security

We take reasonable measures to protect your personal information, including:

  • SSL/TLS encryption for all data transmitted between your browser and our website.
  • Regular backups of website data (via UpdraftPlus) to ensure data can be recovered in case of loss.
  • Restricted access to personal data on a need-to-know basis.
  • Server-level security measures and firewalls.

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure.

8. Your Rights

Under the Australian Privacy Act 1988 and applicable privacy laws, you have the right to:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data, subject to legal retention requirements.
  • Data export: Request an export of your data in a portable format.
  • Withdraw consent: Opt out of any marketing communications at any time.

To exercise any of these rights, please contact us at info@joomlasrilanka.com.

9. Children’s Privacy

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will promptly delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised “Last updated” date. We encourage you to review this page periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us: